Legal Operations Advisory

Operational diagnostics, workflow review, and policy development designed to improve consistency, accountability, and control across firm operations.

Law Firm Profitability Consulting

Profitability analysis grounded in billing practices, realization, cost allocation, and partner economics — with recommendations aligned to leadership objectives and firm culture.

Financial Visibility and Reporting

Executive-level reporting structures that support reliable decision-making, clearer forecasting, and performance accountability.

Executive Operational Review

A focused assessment delivering written findings, priorities, and recommendations. Implementation support may be provided where required.

Confidentiality

Lacuna engagements are discreet and leadership-facing. Operational reviews often involve sensitive firm information relating to workflow structure, billing practices, reporting visibility, staffing and performance standards. All enquiries and engagements are treated as confidential.